WARNING
Our store does not conclude a contract at a distance (e.g. via a website, e-mail, postal order for cash on delivery, etc.), the subject of which is the purchase and sale of a weapon and/or ammunition of category A, B, C. If they are in the overview of goods published on our website, or in our catalogs, listed weapons and ammunition for them categories A, B, C, this overview is only for orientation in our offer of goods, but it is not a binding proposal for concluding a purchase contract.
According to the law, the buyer who is the holder of the relevant firearm license is obliged to conclude a contract for the purchase of a weapon and its ammunition exclusively in person, either by visiting our brick-and-mortar store or by agreement at a personal meeting with representatives, or employees of the seller.
Amendment to the Law on Arms and Ammunition
On July 28, 2010, an amendment to the Arms and Ammunition Act entered into force, which incorporates the EC Directives on the control of the acquisition and ownership of weapons, harmonizing some concepts such as a replica of a weapon, an imitation of a weapon, a model of ammunition and a cut of a weapon. More specifically, it specifies individual categories of weapons and ammunition, and adds the terms narcotic, paintball and signal weapons to the law. The law expressly prohibits the purchase of weapons and ammunition through a distance contract, as well as the transfer of ownership of weapons and ammunition in such a way.
For the purposes of Act no. 190/2003 Coll. on firearms and ammunition, as amended, shall mean:
- a)a weapona portable device that fires, is designed or can be modified to fire a projectile and whose principle of operation is the immediate release of energy upon firing; a weapon is also considered to be its main part, a part of a weapon, a replica of a weapon and an imitation of a weapon,
- b)the main part of the weaponbarrel, cartridge chamber, breech barrel, revolver barrel, bolt, which are included as separate items in the category of weapons on which they are or are to be mounted,
c) part of the weapon an element or spare part specially designed for a weapon and essential to its function, including the barrel, frame, body, bolt, bolt casing or barrel of a revolver, bolt and any device designed or adapted to dampen the sound produced by the firing of a weapon,
d) a replica weapon a functional copy of the weapon, the shape and dimensions of which are the same as the original weapon, but the manufacturing process or the material of the components may not be the same as the original weapon,
e) an imitation weapon a functional copy of the weapon, the shape, dimensions and technological process of production, as well as the material of the components, may not be the same as the original weapon,
f) weapon cut modification of the weapon by the established procedure, during which the internal structure of the weapon is at least partially exposed, - g)ammunitioncartridge or case; ammunition is also considered a component of ammunition,
h) ammunition component a primer, propellant cartridge or projectile used in weapons, - i)ammunition cutmodification of the ammunition by the established procedure, during which the internal structure of the ammunition is at least partially exposed,
j) ammunition model ammunition identical in shape and size to the original ammunition, which does not contain explosives or other active fillings, including civilian school ammunition or military school ammunition intended for training or training,
k) silencer a device to limit the muzzle blast of the shot,
l) night vision device a device for night vision, equipped with an electro-optical converter used to create visible light from residual light or illumination with a laser infrared emitter or diode infrared emitter to amplify the light,
m) thermal imaging a device allowing to obtain a visible image of the distribution of thermal fields on the scanned surface,
n) holding weapons and ammunition, the right to store and carry weapons and ammunition in the places specified in the weapons license, unless this law provides otherwise,
about) carrying a weapon and ammunition, the right to store and carry a weapon and ammunition without specifying the object or place,
p) handling the weapon or ammunition, any physical contact with a weapon or ammunition, including their transport,
q) by leaving a weapon or ammunition providing another person with the opportunity to handle a weapon or ammunition,
r) place of residence the address of permanent residence or temporary residence of a citizen of the Slovak Republic or the address of permanent residence or temporary residence of a foreigner; 8) the address of a municipal or municipal office is not considered a place of residence for the purposes of this Act,
with) the responsible person of the firearms license holder a person who is responsible for the fulfillment of duties when handling weapons and ammunition and when storing them and who holds the relevant group of firearms license and has a place of residence in the territory of the Slovak Republic.
Remote sale of weapons and ammunition
According to Section 14a of the Act on Weapons and Ammunition as amended, a distance contract may not be concluded, the subject of which is the purchase and sale of a weapon or ammunition, unless the law provides otherwise.
According to § 9 of Act no. 108/2000 Coll. on consumer protection in door-to-door sales and mail order sales, as amended, means a contract concluded by a seller and a consumer for the sale of goods by mail order or for the provision of services at a distance exclusively through means of communication, such as in particular an addressed letter, addressed printed material, unaddressed printed material, offer catalog , print advertising with order form, automatic telephone equipment, telephone, videophone, fax, videotex (microcomputer and television screen) with keyboard or touch screen, radio, television when selling over the phone or electronic mail.
According to the amended § 34 par. 3 of the Act on Arms and Ammunition, however, a contract may be concluded at a distance by the holder of a firearms license, the subject of which is the purchase and sale of a weapon or ammunition, but only with another holder of a firearms license or another person who is authorized as part of his business activity to purchase and sell weapons and ammunition.
Basic provisions
The general terms and conditions govern the relations between the contracting parties, where on one side is the business entity Shooting Academy s.r.o., Hľaváčiková 15, 84105 Bratislava, and on the other side is the customer of the service. Legal relations between the service provider and the consumer not expressly regulated by these General Terms and Conditions are governed by the relevant provisions of Act. No. 40/1964 Coll. Civil Code, as well as related legal regulations. By placing an order, the consumer confirms that he has familiarized himself with these General Terms and Conditions, an integral part of which is the complaint procedure, and that he agrees with them, in the wording valid and effective at the time the order is sent.
Service provision contract
The proposal for concluding a contract is the offer of services on the website www.shootingacademy.sk. The contract is created by sending the order to the consumer and receiving the order by the service provider. The service provider will immediately confirm this acceptance to the consumer by an informative e-mail to the specified e-mail or by telephone to the specified telephone contact. However, this confirmation does not affect the formation of the contract. The resulting contract can be changed or canceled only based on the agreement of the parties or on the basis of reasons regulated by legal regulations. Relationships and possible disputes that arise on the basis of the contract will be resolved exclusively according to the applicable law of the Slovak Republic and will be resolved by the judicial authorities of the Slovak Republic. The contract is concluded in the Slovak language. The concluded contract is archived by the service provider for a period of at least five years from its conclusion, but for the longest period according to the relevant legal regulations, for the purpose of its successful fulfillment and is not accessible to non-participating third parties. Information on the individual technical steps leading to the conclusion of the contract can be found in these General Terms and Conditions, in which this procedure is clearly described. The consumer has the opportunity to check and possibly correct the order before sending it.
Prices
All prices are contractual. The information on the price of the services provided is valid and final. On the webpage www.shootingacademy.sk prices are always valid and current. It is possible to order additional services to the basic contract, which are offered on the website www.shootingacademy.sk or directly at the venue additionally (ammunition, weapon rental, rental of equipment and tactical accessories.
Information security and protection
The service provider declares that all personal data are confidential, will be used only to fulfill the contract with the consumer and will not otherwise be published or provided to a third party, etc. The service provider processes personal data in such a way that the data subject does not suffer damage to his rights, especially the right to preserve human dignity, and also takes care to protect against unauthorized interference in the private and personal life of the data subject. Personal data, which are provided voluntarily by the consumer for the purpose of fulfilling the ordered service, are collected, processed and stored in accordance with the current legislation of the Slovak Republic, in particular with Act No. 428/2002 Coll., on the protection of personal data, in the valid and effective version. The consumer gives the service provider his consent to the collection and processing of this personal data for the purpose of fulfilling the subject of the contract.
Ordering
The service is provided to the consumer at the price valid at the time of ordering. The consumer has the opportunity to familiarize himself with the final price of the service before placing the order. The charged price will be stated in the order and in the message confirming receipt of the ordered service.
Withdrawal from the contract
Pursuant to the provisions of § 7 par. 1 of Act no. 102/2014 Coll. On the protection of the consumer in the sale of goods or the provision of services based on a contract concluded at a distance or a contract concluded outside the seller's premises and on the amendment of certain laws, the consumer has the right to withdraw from the contract thus concluded without giving a reason within 14 calendar days from the date of conclusion of the contract.
If the consumer withdraws from the contract, any additional contract related to the contract from which the consumer withdrew is also canceled from the beginning. No costs or other payments will be required from the consumer in connection with the cancellation of the additional contract, except for the payment of the price for the service, if the service has already been fully provided.
The consumer can exercise the right to withdraw from the contract in written form or in the form of a record on another durable medium. If the contract was concluded orally, any clearly worded statement by the consumer expressing his will to withdraw from the contract is sufficient to exercise the consumer's right to withdraw from the contract. The consumer can use the form for withdrawing from the contract, which can be freely downloaded from the website www.shootingacademy.sk. The period for withdrawal from the contract is considered to have been observed if the notice of withdrawal from the contract was sent no later than the last day of the period.
The money for the applied withdrawal from the contract will be returned to the consumer without unnecessary delay, no later than 14 days after the delivery of the notice of withdrawal from the contract.
If the consumer withdraws from the contract and has given express consent before starting the provision of services, he is obliged to pay the seller only the price for the actually provided performance by the date of delivery of the notice of withdrawal from the contract.
The consumer cannot withdraw from the contract, the subject of which is:
- a) the provision of a service, if its provision began with the express consent of the consumer and the consumer declared that he was properly informed that by expressing this consent he loses the right to withdraw from the contract after the full provision of the service, and if the full provision of the service took place,
- b) the sale of goods or the provision of a service, the price of which depends on the movement of prices on the financial market, which the seller cannot influence and which may occur during the period for withdrawing from the contract,
- c) sale of goods made according to the special requirements of the consumer, goods made to measure or goods intended specifically for one consumer,
- d) sale of goods that are subject to rapid deterioration or deterioration,
- e) sale of goods enclosed in protective packaging, which are not suitable for return due to health protection or hygiene reasons and whose protective packaging was broken after delivery,
- f) sale of goods which, due to their nature, may be inseparably mixed with other goods after delivery,
- g) sale of alcoholic beverages, the price of which was agreed at the time of the conclusion of the contract, while their delivery can be carried out no earlier than 30 days later, and their price depends on the movement of prices on the market, which the seller cannot influence,
- h) performing urgent repairs or maintenance that the consumer has expressly requested from the seller; this does not apply to service contracts and contracts the subject of which is the sale of goods other than spare parts necessary for repair or maintenance, if they were concluded during the seller's visit to the consumer and the consumer did not order these services or goods in advance,
- i) sale of audio recordings, video recordings, audio-visual recordings, books or computer software sold in protective packaging, if the consumer has unpacked this packaging,
- j) sale of periodicals, with the exception of sales based on a subscription agreement and sale of books not supplied in protective packaging,
- k) provision of accommodation services for a purpose other than accommodation, transport of goods, car rental, provision of catering services or provision of services related to leisure activities and according to which the seller undertakes to provide these services at the agreed time or within the agreed deadline,
- l) provision of electronic content other than on a physical medium, if its provision began with the express consent of the consumer and the consumer declared that he was properly informed that by expressing this consent he loses the right to withdraw from the contract.
Terms of payment
The service provider accepts payment in the following ways:
by bank transfer, direct deposit to the account, cash at the place of service or in person at the meeting place.
Warranty conditions
The warranty conditions are governed by the Complaints Procedure and the valid legal regulations of the Slovak Republic. The proof of purchase serves as a warranty card.
Terms of Delivery
The ordered service will be performed on the date chosen by the consumer when placing the order.
Each consumer is informed by e-mail about the confirmation of the course date.
RETURN POLICY
General provisions
The complaint procedure describes the procedure of how to approach a service complaint.
The complaint procedure is drawn up in accordance with Act no. 250/2007 Coll. on consumer protection, as amended, and Act No. 40/1964 Coll. Civil Code, as amended.
The complaints procedure regulates the way of applying consumer claims resulting from the responsibility of the service provider for deficiencies and defects of the service provided and handling the complaint.
Rights from liability for service errors covered by the warranty period shall expire if they have not been exercised within the warranty period
The consumer has the right to complain if he was provided with services of a lower scope or lower quality than was previously agreed upon or as usual.
Place of complaint
A complaint can be made:
Electronically to: info@zbranebratislava.sk
In writing to: SHOOTING ACADEMY sro, Hláváčiková č. 15, 84105 Bratislava
Orally: at the time and place of service provision.
Procedure for making a complaint
If the consumer discovers the reasons and facts that may be the subject of a complaint, he is entitled to file a complaint immediately, without unnecessary delay, with the service provider. In the case of an oral complaint submission at the place of service provided, if the complaint is not dealt with in full immediately, the service provider is obliged to write a document of receipt of the complaint with the consumer.
The consumer is obliged to submit proof of payment for the service when making a complaint. Rather, the service provider shall provide a document on receipt of the claim, in which the objective circumstances of the claim are stated.
Filing a complaint on the spot will allow for the removal of the claimed defect immediately, as the evidence and objectivity of the assessment becomes more difficult with the passage of time, and thus the possibility of properly handling the complaint.
When making a complaint, the consumer is obliged to state the subject and reason for the complaint.
If the consumer proves the documents related to the complaint, these facts will be stated in the document on receipt of the complaint.
The proof of receipt of the complaint shall be signed by the service provider. The consumer will receive a copy of the receipt of the complaint, while confirming receipt and agreement with the content of the complaint by signing.
The processing of the complaint will be carried out immediately, in justified cases within 3 days. If this is not possible, especially if a complex technical evaluation of the state of the service is required, the consumer is informed about the deadline for handling the complaint no later than 30 days from the date of application of the complaint.
The status of the claimed service
The consumer is obliged to file a complaint immediately, without unnecessary delay.
The use of the service to a lesser extent caused by the consumer himself or another consumer cannot be considered as a service provided incorrectly.
Consumer cooperation in handling complaints
The consumer, as a participant in the complaint procedure, is obliged to provide the necessary cooperation in resolving the complaint, in particular to provide information, submit documents proving the factual situation, specify his requirements in terms of reason and amount, etc.
If the nature of the claim requires it, the consumer must allow the service provider to verify the validity of the claim.
Method of handling the complaint
If the consumer asserts the right of liability for service deficiencies, the service provider is obliged to decide on the claim after proper examination of the factual and legal circumstances.
The service provider can deal with the complaint on the spot within the scope and amount of the paid price of the service, or by providing substitute performance in the same amount.
When assessing the legitimacy of the consumer's complaint, the service provider is obliged to issue a document on the handling of the complaint, which, among other things, also states the date and method of handling the complaint.
In cases where the complaint is judged to be fully or partially justified, the handling of the complaint consists in the free removal of the deficiency, or in the provision of a substitute service, or, according to the agreement, in the provision of an adequate discount on the price.
In cases where the complaint is judged to be unfounded, the consumer is informed in writing of the reasons for rejecting the complaint.
Final provisions
This complaint procedure is valid from January 1, 2014 and cancels the validity of previous complaint procedures.